{"license_title": "Licen\u00e7a n\u00e3o especificada", "maintainer": "Chefe da Se\u00e7\u00e3o de Rede", "private": false, "maintainer_email": "", "num_tags": 3, "id": "ce8d92a3-26ec-4d2b-b93f-e0d56a73400d", "metadata_created": "2018-10-24T18:21:52.718450", "relationships": [], "license": "Licen\u00e7a n\u00e3o especificada", "metadata_modified": "2019-02-08T13:16:50.072706", "author": "Escrit\u00f3rio de Processos", "author_email": "", "state": "active", "version": "", "creator_user_id": "91cf1837-6dae-4688-a080-7391b63fe4d8", "type": "dataset", "resources": [{"mimetype": null, "cache_url": null, "hash": "", "description": "", "format": "", "url": "http://w3.55bet-pro.com/proplan/pp/CPD_WEB/CPD_SUPORTE_Incidentes", "datastore_active": false, "created": "2018-10-24T18:21:59.583710", "cache_last_updated": null, "package_id": "ce8d92a3-26ec-4d2b-b93f-e0d56a73400d", "mimetype_inner": null, "last_modified": null, "position": 0, "size": null, "url_type": null, "id": "5557d392-8864-4ea0-88d4-63a153552ff5", "resource_type": null, "name": "CPD_SUPORTE_Incidentes"}], "num_resources": 1, "tags": ["Fornecedores", "Resolu\u00e7\u00e3o de Incidentes", "Usu\u00e1rios"], "groups": ["16a9664e-484d-4e4b-b536-de808b867d71"], "license_id": "notspecified", "organization": {"description": "Universidade Federal de Santa Maria", "title": "UFSM", "created": "2018-08-24T12:54:21.826655", "approval_status": "approved", "is_organization": true, "state": "active", "image_url": "2018-09-17-164411.963128BBB.jpg", "revision_id": "b91185b6-2c19-4e20-9880-53d34f22d98e", "type": "organization", "id": "c1bed2f5-f807-4fe4-8a4e-46c21796c943", "name": "universidade-federal-de-santa-maria"}, "name": "gerenciamento-de-incidentes", "isopen": false, "notes_rendered": "<p>Monitorar e controlar o ambiente de TI da institui\u00e7\u00e3o, garantindo que os registros, prioriza\u00e7\u00f5es, tratamento de falhas ou interrup\u00e7\u00f5es se deem voltados para atingir o melhor n\u00edvel de servi\u00e7o e disponibilidade nos servi\u00e7os prestados pelo CPD</p>", "url": "http://w3.55bet-pro.com/proplan/pp/CPD_WEB/CPD_SUPORTE_Incidentes", "ckan_url": "http://processos.55bet-pro.com/dataset/gerenciamento-de-incidentes", "notes": "Monitorar e controlar o ambiente de TI da institui\u00e7\u00e3o, garantindo que os registros, prioriza\u00e7\u00f5es, tratamento de falhas ou interrup\u00e7\u00f5es se deem voltados para atingir o melhor n\u00edvel de servi\u00e7o e disponibilidade nos servi\u00e7os prestados pelo CPD \r\n", "owner_org": "c1bed2f5-f807-4fe4-8a4e-46c21796c943", "ratings_average": null, "extras": {"Desafio PDI": "Moderniza\u00e7\u00e3o e desenvolvimento organizacional", "Objetivo PDI": "Otimizar as rotinas administrativas e os sistemas de informa\u00e7\u00e3o, primando pela agilidade, desburocratiza\u00e7\u00e3o, transpar\u00eancia e qualidade das informa\u00e7\u00f5es e da gest\u00e3o", "Base Legal": "Artigo 43 do Regimento Geral da UFSM"}, "ratings_count": 0, "title": "Gerenciamento de Incidentes", "revision_id": "96e2b3c7-aa04-4d09-86b6-56c1f50f57d0"}